Notes
Slide Show
Outline
1
ARTS Update
  • ARTS Standards – Building Blocks for:
  • SOA
  • MDM
  • E-commerce
2
Agenda
  • Welcome and Introductions Richard Mader - ARTS
  • ARTS 2006 Accomplishments
  • Master Data Management Cathy Mullis - Shell
  •    (Selecting and Implementing)
  • SOA and Standards
  • SAP Perspective                                  Tim Hood – SAP
  • Oracle Perspective                              Jerry Rightmer - Oracle
  • Comparison Shopping Engines               Steven Roth - Channel Intelligence
  • Plans for 2007                                      Richard Mader - ARTS
  • Q&A
3
Membership
  • Members
    •  184 Total
    •    46 New in 2006
    •    41 Cancelled
    •  112 Vendors
    •    72 Retailers


    •    42% International



4
2006 Accomplishments
  • ARTS XML (formerly IXRetail)
    • Comparison Shopping Engine (CSE)
    • Product Content Management (PCM)
    • Notification Event Architecture for Retail (NEAR)
    • POSlog 2.2
  • Announcing Today
    • POSlog for Foodservices


5
2006 Accomplishments
  • Requests for Proposal (RFPs)
    • Master Data Management (MDM)
      • Fully related to the Data Model
      • Key to SOA and Data Syncronization
  • Major Update to POS
      • BIG Ideas Session (Tues. 11am EXPO HALL, 3D-05)


6
What New in POS and Selecting the “Right” Solution
  • 4th Annual RIS – IHL POS Survey
    • Joe Skorupa and Greg Buzek
  • Updated NRF-ARTS POS Request for Proposal
    • Ann McCool and Richard Halter
  • “How to” operate effective RFP Projects
    • Dan Gray and Dennis Driscoll


7
2006 Accomplishments
  • Data Model
    • Release 5.1
    • New Modification tracking software “Gemini”
    • Standard Data Warehouse project launch



8
2006 Accomplishments
  • UnifiedPOS
    • Release 1.11
    • RAPOS – defined
      • WAMPOS
      • WSPOS
      • XMLPOS
9
2006 Accomplishments
  • Supporting Events:
    • SOA Boot Camp – January 31, 2007 Orlando Fl.
    • USA/Japan Leadership Forum
    • Technology Summit – London




10
ARTS Standards Pavilion
Booth 2115



11
Master Data Management

    • Cathy Mullis - Retail Data Architect, Shell
12
Master Data
  • Master Data
    • describes objects that drive the business, such as products, vendors/suppliers, stores, distribution centers, customers
    • supports operational data, which documents activities or transactions that are created while doing business


  • Master Data Management
    • Is the process of creating and updating information according to rules and procedures, ensuring quality standards
    • Is supported by an accurate, timely “system of record” for the core master data elements
13
Key Elements of MDM
  • A business process that documents who, when, where and how data is managed



  • Quality standards to which the data can be held
14
Key Elements of MDM - IT
  • An MDM application or suite of applications that is dedicated to managing master data


  • A scorecard that measures the execution of business process, the effectiveness of the organization and the quality of data


  • A data architecture or integration strategy that ensures “data synch” or data consistency across all applications


15
Benefits of MDM Tool
  • Business benefits
    • Enables automated, scheduled data synchronization
    • Reduced effort to reconcile different versions of similar data
    • Consolidation after mergers and acquisitions
    • Ability to audit the process and data


  • IT benefits
    • Reduced effort to consolidate information
    • Reduced effort to synchronize various copies
    • Less complicated IT landscape
16
ARTS RFP
  • As mentioned earlier, ARTS offers several standard Requests For Proposal.


  • The ARTS RFPs provide a range of standard requirements for a particular subject area.


  • The user can tailor the RFP by adding or removing requirements as needed.
17
MDM RFP
  • Includes requirements to provide standard and allow customized functionality that:
    • enforce data quality rules
    • perform data cleansing
    • perform import / export of data
    • support integration and synchronization with other applications
    • support workflow, e.g. multiple steps and players in the process of managing data
    • provide robust reporting
18
SOA and Standards

    • Tim Hood – VP Solutions Management, SAP
    • Jerry Rightmer – VP Store Solutions, Oracle


19
SOA and Standards
SAP Perspective

    • Tim Hood
    • Vice President, Solution Management
    • Store & Multi Channel
    • SAP AG


20
What Is a Service Oriented Architecture (SOA)?
  • Enablement:
    Application Systems expose their functionality as services based on open standards



  • Consumption:
    A process, application, or program that is designed to make one or more service calls to execute functionality exposed as web services (as opposed to hard coded interfaces calls)




  • Business value and ROI:
  • Flexibility and rapid development through standardization and reuse – frees up IT resources
  • Ease of adapting existing processes to utilize new services – rapid response to market forces and continuous process improvement
21
Service Oriented Architecture
SOA is essential but missing business semantics
22
Enterprise SOA
A head start with your business process platform
23
 
24
Flexibly Compose Processes
Technology platform enriched with application functionality
25
Platform for Co-Innovation
A community of partners built around the platform
26
ARTS XML Adoption by Scenario
27
SOA and Standards
  • Oracle Retail
  • Jerry Rightmer
  • Vice President, Store Solutions
28
Retailer business processes have evolved…
29
Services Simply the Enterprise
  • Reusable business logic
    • Reduce maintenance costs
    • Provide consistency
    • Enable alternate delivery of information

  • Fits within larger process
    • Application transparency
    • Process Improvement
30
The Oracle SOA Platform
31
SOA Value
32
Leading SOA and EDA for Retail
33
Oracle Standards Participation
34
Facilitating E-Commerce
with CSE Standards
  • Steven Roth
    • Vice President of Product Management
    • Channel Intelligence, Inc.


35
Channel Intelligence


36
Channel Intelligence


37
Comparison Shopping Engines
  • CSEs are product search engines used to drive traffic to retailer sites
    • General Audience: Shopping.com, Kelkoo, PriceGrabber, Shopzilla, NexTag, Yahoo! Shopping, MSN Shopping, Ciao
    • Targeted Audience: Gifts.com, CNET Shopper, HealthPricer
  • One in three Internet shoppers visits a CSE in a typical month
  • About 100 CSEs exist in the U.S. and Europe
    • Most use a cost-per-click (CPC) pricing model
38
Comparison Shopping Engines
  • The Problem:
  • 54% of online retailers do not use CSEs, up from 26% the previous year
  • Retailers that use CSEs frequently experience data and/or performance issues
    • Data exchange is complex due to differences in the requirements for each CSE
    • Effective data feed management is expensive
    • The ROI is difficult to measure
39
Data Sources for CSEs


40
The ARTS CSE Standard
  • Introduced in Q3 2006 to facilitate the data exchange between online retailers and comparison shopping engines (CSEs)
  • 3 XML-based standards
    • Delivery of product data to CSEs
    • Error reporting from CSEs to retailers
    • Click cost reporting from CSEs to retailers
41
CSE Domain Model
42
Benefits to Retailers
  • Improved ROI
    • Click cost reporting will create transparency
    • ROI can be measured and controlled


  • Reduced IT expenses
    • A single product feed could be used to advertise on dozens of CSEs
    • Less time spent troubleshooting data feed errors
    • Extensible structure for custom data requirements
43
Benefits to CSEs
  • Increased revenue
    • More retailers will use CSEs because of the ability to measure and control the ROI


  • Reduced IT expenses
    • Data feeds from retailers will use a consistent format
    • Retailers will be respond faster to data errors due to the improved communication of these data issues
44
Benefits to Third Parties
  • Increased revenue
    • Data standards allows third parties to focus on new value-added services
    • More retailers will outsource data services to third parties for these value-added services
      • Profitability analytics tools
      • Automated bid management
      • Real-time data delivery
45
Benefits to Third Parties
  • <?xml version="1.0" encoding="UTF-8"?>
  • <CSE xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
  • xsi:schemaLocation="http://www.nrf-arts.org/IXRetail/namespace/ ../Schema/CSEV1.0.0.xsd"
  • xmlns="http://www.nrf-arts.org/IXRetail/namespace/" FixVersion="0" MajorVersion="1"
  • MessageType="Response" MinorVersion="0" ActionCode="Replace" SuccessfulReadFlag="true">
  • <MessageID>1</MessageID>
  • <DateTime>2006-09-29T09:30:47.0Z</DateTime>
  • <Response ResponseCode="OK">
  • <RequestID>2</RequestID>
  • <ResponderID>9999</ResponderID>
  • </Response>
  • </CSE>
46
Next Steps
  • Adoption of the standard by CSEs and retailers
  • Refinement of the standard to address any weaknesses identified by widespread use
  • Expansion of the standard to include:
    • Support for online marketplaces like Amazon
    • Integration of product orders and order status between online marketplaces and order processing systems
    • CSEs that drive consumers to brick-and-mortar stores
47
Plans for 2007
  • Data Model
    • Data Warehouse
    • Release 5.2
    • Enumerations
  • RFPs
    • CRM
    • WFM – Update, Thanks to C-Core
    • Your request's)
48
Plans for 2007
  • ARTS XML
    • New Schemas
      • Vendor
      • Scale Management
      • ProCon
    • Existing Schema Clean-up
      • Common Data
      • Data Model Synchronization
      • Logical Grouping (Message Sets)




49
Plans for 2007
  • Special Projects
    • SOA Blueprint for Retail
    • Standard Services for Retail SOA
    • Consolidated Meta Data Dictionary
      • Data Model
      • ARTS XML
      • RFPs



50
2007 Events
  • Continues SOA and RFP Education sessions
  • Technology Summit, Europe
  • USA-Japan Leadership Forum
  • Network Dinners
  • European Technology Council



51
Up Coming Meetings
  • UnifiedPOS –
    • Feb. 6 – 8 host BearingPoint Atlanta, GA
    • May 22 – 24  host NRF Washington DC
    • August  host Epson Long Beach CA
    • November host IBM Raleigh NC
  • ARTS XML and Data Model
    • Feb. 19 - 21 host SAP Phoenix AZ
    • May TBD
    • August host NRF Washington DC
    • October TBD
    • November TBD
52
WWW.NRF-ARTS.ORG
  • Download
    • Data Model
    • ARTS XML Schemas
    • RFPs
  • Learn
    • Meeting/Event schedule and registration
    • What’s New
      • Articles
      • Newsletters


53
Q & A